Here at Spencer Road Family Practice we understand that circumstances change, however as we are a busy practice we would appreciated at least 2hours notice if patients are unable to attend their appointment.
Please phone us on 9493 8333 to cancel or reschedule the appointment.
If the appointment has been made online via HotDoc, the appointment can be cancelled through your log in to their website or app.
This allows us to help other patients who may be in the need of medical attention on the day.
We would like to make you aware that it is practice policy of our practice to charge a non attendance fee of $55.00, which is non-refundable from Medicare, if there are more than 2 missed appointments within a 12 month period.